NEW Q6 First Edition Issues

Faults and Technical chat for the Audi Q6
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JKAudiQ6
Posts: 28
Joined: Tue Sep 03, 2024 9:25 am

Post by JKAudiQ6 »

Hi All,

So only had the new car two days and already found some software issues.

Issue 1: Car does not save any radio favourites, you click on the star it saves them but when you leave the car and then come back no favourites are saved and you just get static.

Issue 2: The My Audi app requires you to give privacy permission on the MMI, so you do this, but as above leave the car and it stops working and the app asks you to give permission on the MMI, go back and its turned off, turn it back on it works, lock the car and then it has not saved and you keep going round and round.

Issue 3: Audi UTR App, you setup in the car, all works but you guessed it, lock the car app stops working, go back to the car and then it works, close the car and it stops working despite it being setup correctly.

Hopefully Audi will get an update out quickly.

Deleted User 218

Post by Deleted User 218 »

Did you join the data-plan?
As far as I know (in NL), new cars are delivered with a temporary dataplan which ends within the first week after the car is delivered.
In that time, you can join the Audi dataplan. I got 3GB per month for free (I believe for a duration of 18 months) with Vodafone. This probably varies per country.
So when the demo-dataplan stops, your own plan is activated.
The settings you save are connected to your account, which needs an active dataplan.
No dataplan, no settings in your account.

I had some similar issues in the first few days, but after a week (with an activated dataplan) all was (and still is) fine.
JKAudiQ6
Posts: 28
Joined: Tue Sep 03, 2024 9:25 am

Post by JKAudiQ6 »

JanP64 wrote: Mon Oct 14, 2024 5:47 pm Did you join the data-plan?
As far as I know (in NL), new cars are delivered with a temporary dataplan which ends within the first week after the car is delivered.
In that time, you can join the Audi dataplan. I got 3GB per month for free (I believe for a duration of 18 months) with Vodafone. This probably varies per country.
So when the demo-dataplan stops, your own plan is activated.
The settings you save are connected to your account, which needs an active dataplan.
No dataplan, no settings in your account.

I had some similar issues in the first few days, but after a week (with an activated dataplan) all was (and still is) fine.
Can you explain what you did to turn this on and I will check.

Thank you.
Deleted User 218

Post by Deleted User 218 »

In the app, there are items (indicated red) that "need" your attention.
One of them can be that your account is not set up completely yet.
There is sequence of things to take care of. One of them is setup of the data plan.

As mentioned earlier, I'm living in NL, but I expect that the "experience" for UK customers is similar.
JKAudiQ6
Posts: 28
Joined: Tue Sep 03, 2024 9:25 am

Post by JKAudiQ6 »

Yes, I have joined the data plan on the app, thought I missed something to do on the car.

Still was having issues.

Did a MMI reset and it appears to maybe now remembering radio stations, will have to look at the other things.
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